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Issues resolved by merchant
Resolved N/A
Sony Online Entertainment is not currently connected to the BillGuard Resolve network.
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SOE COMMERCE

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A BillGuard user is Unsure about this charge
5 months, 2 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
5 months, 2 weeks ago via BillGuard

A BillGuard user requested a resolution for this charge

I need to cancel this charge

5 months, 2 weeks ago via BillGuard
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A BillGuard user is Unsure about this charge
5 months, 2 weeks ago via BillGuard

A BillGuard user requested a resolution for this charge

Haven't played this is a while

5 months, 3 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

We have not played this is a long time.

5 months, 3 weeks ago via BillGuard
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A BillGuard user is Unsure about this charge
5 months, 4 weeks ago via BillGuard

A BillGuard user requested a resolution for this charge

I didn't buy anything from them

6 months, 3 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

I do not know what this is for and I don't remember authorizing it.

6 months, 4 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

I did not authorize a charge nor do I know what this is for

8 months, 1 week ago via BillGuard
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A BillGuard user requested a resolution for this charge

I'm not sure what this charge is for

8 months, 2 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

My ps4 was stolen and I haven't been on to purchase anything since I purchased blood borne

8 months, 3 weeks ago via BillGuard
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Krista

Hi! Did You got any answer? I have the same situation

9 months, 1 week ago
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A BillGuard user requested a resolution for this charge

didn't buy anything

9 months, 3 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

Already cancelled this and still charged

10 months, 1 week ago via BillGuard
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A BillGuard user requested a resolution for this charge

I have been billed twice by Sony Online Entertainment for charges that we're unauthorized, on 3/1/15 and 11/29/14. I was unaware of the charges until I started BillGuard.

I suspect that someone might have compromised my Merrick card and is making the charges hoping that they will not be detected. Thanks in advance, Dan Biferie

11 months ago via BillGuard
1 person found this helpful
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A BillGuard user is Unsure about this charge
11 months ago via BillGuard

A BillGuard user is Unsure about this charge
11 months ago via BillGuard

A BillGuard user is Unsure about this charge
1 year ago via BillGuard

A BillGuard user requested a resolution for this charge

My kids haven't bought any game.

1 year, 1 month ago via BillGuard
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A BillGuard user requested a resolution for this charge

Merchant should henceforth decline/block this card for payment. Looks like my kids used it for payment without telling me beforehand.

1 year, 1 month ago via BillGuard
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A BillGuard user is Unsure about this charge
1 year, 2 months ago via BillGuard

A BillGuard user requested a resolution for this charge

I haven't bought anything from Sony

1 year, 2 months ago via BillGuard
You marked this as helpful
A BillGuard user requested a resolution for this charge

I haven't bought anything from Sony

1 year, 2 months ago via BillGuard
You marked this as helpful
A BillGuard user is Unsure about this charge
1 year, 2 months ago via BillGuard

A BillGuard user is Unsure about this charge
1 year, 3 months ago via BillGuard

A BillGuard user is Unsure about this charge
1 year, 3 months ago via BillGuard

A BillGuard user is Unsure about this charge
1 year, 3 months ago via BillGuard

A BillGuard user is Unsure about this charge
1 year, 3 months ago via BillGuard

A BillGuard user is Unsure about this charge
1 year, 3 months ago via BillGuard