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Our Vacation Center is using BillGuard to resolve its customers' billing inquiries.

OVC CRUISE & TRAVEL

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A BillGuard user requested a resolution for this charge

I was charged twice for this fee.

3 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

Don't recognize charge

3 weeks, 2 days ago via BillGuard
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A BillGuard user is Unsure about this charge
3 months, 2 weeks ago via BillGuard

Kathleenfras OK'd this charge

Our Vacation Center (OVC)

7 months, 1 week ago via BillGuard
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Kathleenfras OK'd this charge

I upgraded my status with ICE. I am now platinum. There was an initial charge. Than monthlys until I have it paid off. So, the charge for me is ICE related.

7 months, 1 week ago via BillGuard
1 person found this helpful
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A BillGuard user requested a resolution for this charge

Not sure why I am being charged this amount. Need explanation.

7 months, 3 weeks ago via BillGuard
1 person found this helpful
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A BillGuard user is Unsure about this charge

I do not recognize this company. What am I being charged for?

7 months, 3 weeks ago via BillGuard
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Ken Penning is Unsure about this charge

What am I being charged for? 5 withdrawals? Can you explain?

7 months, 3 weeks ago via BillGuard
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A BillGuard user is Unsure about this charge
7 months, 3 weeks ago via BillGuard

A BillGuard user requested a resolution for this charge

The charge appeared on my credit card and I don't know what it's for. Who is "Our Vacation Center"

7 months, 4 weeks ago via BillGuard
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A BillGuard user is Unsure about this charge
7 months, 4 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
8 months ago via BillGuard

A BillGuard user is Unsure about this charge
8 months, 1 week ago via BillGuard

A BillGuard user requested a resolution for this charge

Double charge

1 year, 2 months ago via BillGuard
1 person found this helpful
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Laurie

Laurie I have been charged on my master card double payment to ovc cruise when I never approved on such thing what is going on, need to cancel my membership asap

1 year ago
2 people found this helpful
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A BillGuard user is Unsure about this charge
1 year, 5 months ago via BillGuard

Richard requested a resolution for this charge

Issue a credit of $93.and change from my MC

1 year, 10 months ago via BillGuard
1 person found this helpful
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jimmy

Hi My name jimmy soto I just got fuck by this people they charge me a $99.00 dollars for someting i have not receive they tool me i will be getting all the information on a Email with a haven't receive well people you are not along here is a Puertorican who just got fuck real

1 year, 3 months ago
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Tina requested a resolution for this charge

I am disputing this because one when I received the phone call I was told and asked a few times if it indeed was with Westgate Resort...So I said ok to the original charge of $399.00 back in February. I was also told that it would be a one time fee and no other charges would be charge other than my fee that I already pay to Westgate Resort a month and she said no maam...Asked her again during conversation and she assured me no..Then March 11, 2013 I'm charged $171.50 on my Master Card along with April 9, 2013.
I am trying to call them plus had to look up on-line for a phone number. When I call it just asks for dial by name or ext or to book vacation but gives me no prompt to speak with someone.
I want my Master Card to be credited back all the money back the $399 for misleading information and also the unauthorized charges on my Master Card for the past two months totaling $343.00 and to stop charging my account immediately.

1 year, 10 months ago via BillGuard
3 people found this helpful
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vernice

call westgate cruise and travel at 1-800-572-6169. I had the same problem. this is the correct 800#

1 year, 9 months ago
4 people found this helpful
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Fran and Marty Johnson

where is this charge coming from

1 year, 11 months ago via Google
1 person found this helpful
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Allan requested a resolution for this charge

Did not make any travel arrangement with OVC.

1 year, 11 months ago via BillGuard
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Michael requested a resolution for this charge

I'm disputing this charge because I never authorized it. And, I'm not even sure what it was for.

2 years, 1 month ago via BillGuard
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Nancy or Mike requested a resolution for this charge

I do not know what this charge is. Jan 22 on my credit card for $576.xx. No explanation , no phone number

2 years, 1 month ago via BillGuard
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Colleen requested a resolution for this charge

I found a charge on my VISA that I did not incur.

2 years, 2 months ago via BillGuard
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dale requested a resolution for this charge

Mislead us on what we purchased. Said they would refund, but only refunded $99.

2 years, 2 months ago via BillGuard
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Charles requested a resolution for this charge

I don't know who this is and what I'm paying for. I want a full refund.

2 years, 2 months ago via BillGuard
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Sylvie requested a resolution for this charge

I have had 229.00US charged to my visa monthly since July and I have not purchase anything of this amount

2 years, 3 months ago via BillGuard
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Richard requested a resolution for this charge

I called to renew rci subscription and thought that is what was being done. When I heard from RCI that I still hadn't renewed, I found that it was your company I callled. I have no idea what the 299 was even for. Please provide me with information so I can resolve this. Thank you

2 years, 3 months ago via BillGuard
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Richard requested a resolution for this charge

I called the number on an email from RCI and wanted to pay for a 5 year renewal of my membership. This is what I told the rep. My email stated $267 and when she said $299, I questioned her & she said it would be correct on my statement. When it wasn't I tried to contact RCI several times and finally got someone to help me. I was told OVC had charged me for a land & cruise travel. I never asked for this service, nor do I want it. Please help me resolve this!!!

2 years, 4 months ago via BillGuard
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Elaine resolved this issue through BillGuard

A charge of $375 keeps showing up on my credit card. I am not aware of ever approving any such charge. What is going on? Can I be reimbursed?

2 years, 4 months ago via BillGuard
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marcelo requested a resolution for this charge

i dont what is it.....

2 years, 4 months ago via BillGuard
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Sharon K

I'm not sure this answers everyone's question who has a charge for OVC Cruise & Travel on their charge bill, but I looked into it as I had a similar one time occurence. I had RCI weeks, which I wanted to use toward a cruise. RCI charges a flat charge of $99.00 to exchange the time for the cruise. OVC is like a travel agent, who gets a commission from the cruise line. For example, if the total amount of the cruise is $3000, the cruise line would charge you $2750, and OVC would get $250.00.

2 years, 4 months ago
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