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Assurant is using BillGuard to resolve its customers' billing inquiries.

AGI RENTERSSPECIALSE

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Leah requested a resolution for this charge

I did not sign-up for this sevice. Please re-fund and discontinue charges to my account.

11 months ago via BillGuard
1 person found this helpful
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Dayleen

So I had to get insurance through the apt complex I was renting. I got it through AGI and prepaid a year ($156). At the end of my lease, the very next day I had a transaction on my bank account for "AGI*RENTERS/CONDO INS" for an additional $156.

At first I didn't know what it was and found reports online like this that it was a fraud. I was worried I had just been ripped off $160 and found the number to call (https://w2.assurant.com/ari/rentersinsurance/accountId/AGM/jobNumber/171735/A/eprod/11448745/web/contactUs.html) They took a while to answer which increased my suspicions.

Once they finally answered she asked for my policy number (that I found in an old email from them) and I let her know I wanted to cancel. She stated they needed a written letter from me and sent me an email with instructions. I followed it and sent it right back, still hesitant they wouldn't refund my money.

I recieved a confirmation email the next day and it stated if I was owed a refund it would be deposited the same way I paid it within 10 days... still not completely trusting I would receive the money back. About 5 days later I had a deposit back for the full $156 from AGI and that was the end of that... Happy customer

9 months ago
3 people found this helpful
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The girl

AGI*RENTERS/CONDO INS ********* FL --- REPORT THEM TO YOUR BANK IMMEDIATELY. CROOKS

5 months, 4 weeks ago via Yahoo
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The girl

SAME THING HAPPENED TO MY ACCT. SOB's nail them.

5 months, 4 weeks ago via Yahoo
1 person found this helpful
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Enrique

Same problem what do I do or we're should I call they have taken so much

4 months, 2 weeks ago
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Fei requested a resolution for this charge

I didn't authorize this charge and I'm not using this service. Thanks.

1 year ago via BillGuard
1 person found this helpful
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Heather Thoman

GEICO renters insurance is charged through Assurant

1 year, 1 month ago via Google
3 people found this helpful
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A BillGuard user Flagged this charge as Unauthorized charge

Never use this service

1 year, 1 month ago via BillGuard
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A BillGuard user Flagged this charge as Unauthorized charge

I'm not useing there services

1 year, 1 month ago via BillGuard
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Maciej requested a resolution for this charge

got charge with out any authorization. They charge my Paypal account

1 year, 1 month ago via BillGuard
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lindsay requested a resolution for this charge

I did not authorize this. Nor did i sign up. And ypu are stealinv my money. Multiple withdrawls

1 year, 1 month ago via BillGuard
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The girl

Contact your bank and have the card cancelled. ... file a claims. they're crooks.

5 months, 4 weeks ago via Yahoo
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Donna requested a resolution for this charge

I contacted you and canceled this subscription but yet you keep taking this from my account. Since I canceled this I do not leave the fee in the bank for it and I not only; have to pay another month that was not to be taken but it cost me $34 overdraft fee every month which I think you should have to me for.

1 year, 1 month ago via BillGuard
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David requested a resolution for this charge

I noticed a charge for renter's insurance on my credit card. I should not be charged. I already have renter's insurance. This should be cancelled and creditied to the card

1 year, 1 month ago via BillGuard
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roger requested a resolution for this charge

I don't even know why I have this charge.I'm not looking for any renters insurance nor to rent from anyone.

1 year, 2 months ago via BillGuard
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Jennifer.g.fox is Unsure about this charge

Renter's insurance company.

1 year, 2 months ago via BillGuard
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Hsin-Yi requested a resolution for this charge

I do not think this charge is acceptable. I'll be appreciate if you do the refund.

1 year, 2 months ago via BillGuard
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Terri

This is who we get our renter's policy through. I signed up for it.

1 year, 2 months ago
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Peter requested a resolution for this charge

I'm assuming this is a renters insurance - but I haven't rented in over a year. Rip off artists automatically deduct without you knowing it whether you rent or not.

1 year, 2 months ago via BillGuard
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Charles Wood

I used to be on Traveler's Renters Insurance through Geico. Then they switched to Assurant, who defaults to auto-withdrawal. I believe that that's what this is.

1 year, 2 months ago via Facebook
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Nichole requested a resolution for this charge

I do not have any insurance with AGI and did not even visit the website or call anyone for a quote. I DID NOT approve this transaction.

1 year, 3 months ago via BillGuard
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marc requested a resolution for this charge

do not know what this charge is for never purchased from this company before!!!!

1 year, 3 months ago via BillGuard
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Zach requested a resolution for this charge

Don't know what this is. Didn't approve it.

1 year, 3 months ago via BillGuard
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vanessa requested a resolution for this charge

charged 38 do not have insurance with this company

1 year, 3 months ago via BillGuard
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Luis requested a resolution for this charge

This is an unathorized charge to my debit visa card

1 year, 3 months ago via BillGuard
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vivepopo

its a renters insurance purchase from Geico i just found out.

1 year, 4 months ago
1 person found this helpful
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Vadym requested a resolution for this charge

I have never purchased a plan with AGI insurance company

1 year, 4 months ago via BillGuard
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HYUK IL requested a resolution for this charge

I do not know what the AGI is and I did not authorized it my banking account is negative because of AGI

1 year, 4 months ago via BillGuard
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Lisa requested a resolution for this charge

withdrawl taken from my checking account

1 year, 4 months ago via BillGuard
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Youn Min requested a resolution for this charge

didn't even authorized it but this has been happening for years!!!!!

1 year, 5 months ago via BillGuard
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Theresa resolved this issue through BillGuard

This charge was on my banking statement and I did not authorize it.

1 year, 5 months ago via BillGuard
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Salvatore requested a resolution for this charge

I never authorizes a debit to my checking account

1 year, 5 months ago via BillGuard
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Charles requested a resolution for this charge

'Received an unauthorized charge on my bank account possibly from renter's insurance from previous address. I've moved to another city and they were informed when I moved a year ago.

1 year, 5 months ago via BillGuard
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LUIS requested a resolution for this charge

I WAS CHARGED ON MY GAP VISA CARD WITHOUT AUTHORIZATION, I DON'T KNOW WHAT THE CHARGE IS FOR !!!!

1 year, 5 months ago via BillGuard
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Tobey requested a resolution for this charge

I have been getting charged monthly for a year and a half without notice.

1 year, 6 months ago via BillGuard
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