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Issues resolved by merchant
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Unresolved 100%
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Keranique is using BillGuard to resolve its customers' billing inquiries.

ACM KERANIQUE

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A BillGuard user is Unsure about this charge
1 week, 1 day ago via BillGuard

A BillGuard user is Unsure about this charge
1 week, 1 day ago via BillGuard

A BillGuard user Flagged this charge as Merchant Mistake

I did not approve the first charge and now another charge for something I didn't even get! I don't know what this is.

2 weeks, 4 days ago via BillGuard
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LINDSAY SEDWICK

Contact the credit card or bank and file for a fraudulent charge on your account. It is the only way the charges will stop happening. While doing that, ask for a replacement card so that they are no longer have an active account number to charge.

2 days, 19 hours ago via Yahoo
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A BillGuard user requested a resolution for this charge

Item was sent back to merchant

2 weeks, 4 days ago via BillGuard
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A BillGuard user requested a resolution for this charge

I've called multiple times to get this canceled - it was an error charging my card. I have MOT received the product either I just so not want to be charged for anything else in the future.

2 weeks, 5 days ago via BillGuard
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A BillGuard user requested a resolution for this charge

I canceled any further deliveries! I shouldn't be charged anything!

3 weeks, 3 days ago via BillGuard
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A BillGuard user requested a resolution for this charge

I would like my money back.

3 weeks, 6 days ago via BillGuard
1 person found this helpful
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A BillGuard user requested a resolution for this charge

Want to cancel subscription

1 month, 1 week ago via BillGuard
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Rhonda Kearney

I want to cancel the subscription for this product please. Don't charge my account for this anymore

1 week, 5 days ago
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A BillGuard user requested a resolution for this charge

Did not authorizes charge

1 month, 1 week ago via BillGuard
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Rhonda Kearney

I did not authorize this charge to my account for 79.99. Please refund my money.

1 week, 5 days ago
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A BillGuard user requested a resolution for this charge

Multiple charges

1 month, 1 week ago via BillGuard
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A BillGuard user requested a resolution for this charge

Gotten multiple charges

1 month, 1 week ago via BillGuard
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A BillGuard user is Unsure about this charge
1 month, 1 week ago via BillGuard

A BillGuard user requested a resolution for this charge

Told me I could not cancel my subscription

1 month, 3 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

Order cancelled 3 months ago

2 months, 3 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

been having problems with them about to stop charging me when I've already canceled with them 2 months ago. plus I had to argue to a rep. on Sunday because of the same ordeal. now I'm very upset that it is happening again.

2 months, 3 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

I called in right away to cancel this and they sent it anyway!

3 months ago via BillGuard
1 person found this helpful
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A BillGuard user is Unsure about this charge
3 months, 1 week ago via BillGuard

A BillGuard user is Unsure about this charge
3 months, 1 week ago via BillGuard

A BillGuard user is Unsure about this charge
3 months, 1 week ago via BillGuard

A BillGuard user is Unsure about this charge
3 months, 1 week ago via BillGuard

A BillGuard user is Unsure about this charge
3 months, 1 week ago via BillGuard

A BillGuard user is Unsure about this charge
3 months, 2 weeks ago via BillGuard

A BillGuard user requested a resolution for this charge

again fraudulent charges

3 months, 3 weeks ago via BillGuard
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A BillGuard user is Unsure about this charge
3 months, 3 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
3 months, 3 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
3 months, 3 weeks ago via BillGuard

A BillGuard user requested a resolution for this charge

free trail after 30 days..it's been a week and I cancel ed already to them and they unauthorized and took money out of my account just today. I calked bank and stop it. fraudulent

3 months, 4 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

This is a shipping charge for a free trial I did authorize. If a future charge occurs it should be flagged

5 months, 2 weeks ago via BillGuard
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madeline cook

I DID NOT AUTHORIZE ANOTHER PURCHASE. I WAS NOT HAPPY WITH TRIAL

4 months, 2 weeks ago
1 person found this helpful
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A BillGuard user is Unsure about this charge

I ordered and paid for their trial product in August, then got a phone call offering me some kind of special deal. I expressed clearly that I am not interested in any deal. Since then I haven't received anything from the company. However I was charged $85.94 in my credit card.

6 months ago via BillGuard
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A BillGuard user is Unsure about this charge
6 months, 2 weeks ago via BillGuard