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Issues resolved by merchant
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Unresolved 100%
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Keranique is using BillGuard to resolve its customers' billing inquiries.

ACM KERANIQUE

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A BillGuard user requested a resolution for this charge

I would like my money back.

2 days, 2 hours ago via BillGuard
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A BillGuard user requested a resolution for this charge

Want to cancel subscription

1 week, 6 days ago via BillGuard
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A BillGuard user requested a resolution for this charge

Did not authorizes charge

2 weeks, 3 days ago via BillGuard
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A BillGuard user requested a resolution for this charge

Multiple charges

2 weeks, 3 days ago via BillGuard
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A BillGuard user requested a resolution for this charge

Gotten multiple charges

2 weeks, 3 days ago via BillGuard
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A BillGuard user is Unsure about this charge
2 weeks, 4 days ago via BillGuard

A BillGuard user requested a resolution for this charge

Told me I could not cancel my subscription

1 month ago via BillGuard
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A BillGuard user requested a resolution for this charge

Order cancelled 3 months ago

1 month, 3 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

been having problems with them about to stop charging me when I've already canceled with them 2 months ago. plus I had to argue to a rep. on Sunday because of the same ordeal. now I'm very upset that it is happening again.

2 months ago via BillGuard
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A BillGuard user requested a resolution for this charge

I called in right away to cancel this and they sent it anyway!

2 months ago via BillGuard
1 person found this helpful
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A BillGuard user is Unsure about this charge
2 months, 2 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
2 months, 2 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
2 months, 2 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
2 months, 2 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
2 months, 2 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
2 months, 2 weeks ago via BillGuard

A BillGuard user requested a resolution for this charge

again fraudulent charges

2 months, 4 weeks ago via BillGuard
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A BillGuard user is Unsure about this charge
3 months ago via BillGuard

A BillGuard user is Unsure about this charge
3 months ago via BillGuard

A BillGuard user is Unsure about this charge
3 months ago via BillGuard

A BillGuard user requested a resolution for this charge

free trail after 30 days..it's been a week and I cancel ed already to them and they unauthorized and took money out of my account just today. I calked bank and stop it. fraudulent

3 months ago via BillGuard
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A BillGuard user requested a resolution for this charge

This is a shipping charge for a free trial I did authorize. If a future charge occurs it should be flagged

4 months, 3 weeks ago via BillGuard
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madeline cook

I DID NOT AUTHORIZE ANOTHER PURCHASE. I WAS NOT HAPPY WITH TRIAL

3 months, 3 weeks ago
1 person found this helpful
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A BillGuard user is Unsure about this charge

I ordered and paid for their trial product in August, then got a phone call offering me some kind of special deal. I expressed clearly that I am not interested in any deal. Since then I haven't received anything from the company. However I was charged $85.94 in my credit card.

5 months, 1 week ago via BillGuard
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A BillGuard user is Unsure about this charge
5 months, 3 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
6 months, 2 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
7 months, 2 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
7 months, 2 weeks ago via BillGuard

A BillGuard user is Unsure about this charge
7 months, 2 weeks ago via BillGuard

A BillGuard user requested a resolution for this charge

Signed for a free trial as one time purchase only

10 months ago via BillGuard
1 person found this helpful
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A BillGuard user resolved this issue through BillGuard

I canceled this account with this merchant.

11 months ago via BillGuard
1 person found this helpful
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Peggy Fesler

I want to cancel and return product. It don't work. My hair is falling out worst than it did before.

7 months, 2 weeks ago
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