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Issues resolved by merchant
Resolved 0%
Unresolved 100%
Merchant connected
Keranique is using BillGuard to resolve its customers' billing inquiries.

ACM KERANIQUE

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A BillGuard user is Unsure about this charge
1 day, 10 hours ago via BillGuard

A BillGuard user is Unsure about this charge
1 day, 10 hours ago via BillGuard

A BillGuard user is Unsure about this charge
5 days, 17 hours ago via BillGuard

A BillGuard user requested a resolution for this charge

never received product

3 weeks, 6 days ago via BillGuard
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A BillGuard user requested a resolution for this charge

I believe it's fraud.

1 month, 1 week ago via BillGuard
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A BillGuard user requested a resolution for this charge

canceled and used another credit card

1 month, 1 week ago via BillGuard
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A BillGuard user requested a resolution for this charge

Product does not work.

1 month, 2 weeks ago via BillGuard
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A BillGuard user is Unsure about this charge
2 months, 2 weeks ago via BillGuard

A BillGuard user resolved this issue through BillGuard

I cancelled subscription but am still being charged

2 months, 2 weeks ago via BillGuard
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A BillGuard user is Unsure about this charge
2 months, 2 weeks ago via BillGuard

A BillGuard user requested a resolution for this charge

was told I could cancel and no charge

2 months, 3 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

what is this?

2 months, 4 weeks ago via BillGuard
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A BillGuard user is Unsure about this charge
3 months ago via BillGuard

A BillGuard user is Unsure about this charge
3 months ago via BillGuard

A BillGuard user requested a resolution for this charge

acct has been compromised

3 months ago via BillGuard
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A BillGuard user is Unsure about this charge
3 months ago via BillGuard

A BillGuard user is Unsure about this charge
3 months ago via BillGuard

A BillGuard user requested a resolution for this charge

Supposedly free "gift" was returned after I read the small print. Second package delivered and put directly into the mail with "Return to Sender". All charges from Keranique are fraudulent and should be removed and reimbursed.

3 months, 2 weeks ago via BillGuard
1 person found this helpful
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A BillGuard user is Unsure about this charge
4 months ago via BillGuard

A BillGuard user requested a resolution for this charge

Unauthorized charge

4 months, 2 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

Unauthorized charge

4 months, 2 weeks ago via BillGuard
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Vivian Aldridge

I did not want to order this product costing $119.00. I only wanted the trial offer paying only $3.35
The charge is already on my credit card bill. Please do not ship it and take if off my credit bill

V.A ****@comcast.net.

4 months, 2 weeks ago
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A BillGuard user requested a resolution for this charge

No ideA what this is

4 months, 3 weeks ago via BillGuard
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A BillGuard user requested a resolution for this charge

Stopped merchandise.

4 months, 3 weeks ago via BillGuard
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A BillGuard user resolved this issue through BillGuard

They should have refunded me for the product that I didn't use. I sent this back

4 months, 3 weeks ago via BillGuard
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A BillGuard user is Unsure about this charge
4 months, 3 weeks ago via BillGuard

A BillGuard user requested a resolution for this charge

I never got the product the first time

5 months ago via BillGuard
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A BillGuard user is Unsure about this charge
5 months ago via BillGuard

A BillGuard user requested a resolution for this charge

I don't know why this was charged in addition to the other fee

5 months ago via BillGuard
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A BillGuard user requested a resolution for this charge

I wasn't able to cancel my trail in time some kind of error with the site

5 months ago via BillGuard
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