powered by millions of consumers and you
Get the free app:
BillGuard for iPhone on the Apple AppStore BillGuard for Android on Google Play
Find, understand and resolve unrecognized charges on your bills.
Issues resolved by merchant
Resolved N/A
American Express Member Services is not currently connected to the BillGuard Resolve network.
If you're a billing support manager of American Express Member Services, click here.

AEPC MEMBER SERVICES

Did this resolve your billing question or issue?
A BillGuard user requested a resolution for this charge

charge not authorized by me

3 days, 22 hours ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user requested a resolution for this charge

I have no idea where/what this charge is for

4 months ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user resolved this issue through BillGuard

I have been charged by them before without my authorization.

7 months, 1 week ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user is Unsure about this charge
7 months, 1 week ago via BillGuard

A BillGuard user Flagged this charge as Other

a recurring subscription that I didn't really want

9 months, 3 weeks ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user Flagged this charge as Other

a recurring subscription that I didn't really want

9 months, 3 weeks ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user Flagged this charge as Merchant Mistake

Travel and Leisure Elite Travelers Club - never signed up for this so I called and had it removed

10 months, 4 weeks ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user is Unsure about this charge

Food and wine membership club that I don't recall signing up for. They removed it, no problem.

11 months, 2 weeks ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user requested a resolution for this charge

This is a recurring annual membership fee for a product I do not want and have never used.

11 months, 4 weeks ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user requested a resolution for this charge

This is a recurring annual membership fee for something I have never used, nor want.

11 months, 4 weeks ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user requested a resolution for this charge

This is for a membership fee that was cancelled.

11 months, 4 weeks ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user Flagged this charge as Unauthorized charge

Fraud

12 months ago via BillGuard
You marked this as helpful
Reply...
Joanne requested a resolution for this charge

I do not recall authorizing this charge...I just noticed it while going through my receipts and credit card statements while preparing my annual tax return.

1 year ago via BillGuard
You marked this as helpful
Reply...
Inna requested a resolution for this charge

I got charged for some member ship and I want a refund

1 year, 1 month ago via BillGuard
You marked this as helpful
Reply...
ilana requested a resolution for this charge

I have been charged 99 dollars a month for a magazine I am not subscribed I want to cancel or unsubscribe as soon as posible and get a refund

1 year, 1 month ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user is Unsure about this charge
1 year, 2 months ago via BillGuard

Margaret requested a resolution for this charge

I never okay'd this charge and would like it removed ASAP.

1 year, 2 months ago via BillGuard
You marked this as helpful
Reply...
robert requested a resolution for this charge

what is it for

1 year, 2 months ago via BillGuard
You marked this as helpful
Reply...
Paul requested a resolution for this charge

service was canceled

1 year, 3 months ago via BillGuard
You marked this as helpful
Reply...
Paul requested a resolution for this charge

I do not recognize this charge

1 year, 3 months ago via BillGuard
You marked this as helpful
Reply...
Paul requested a resolution for this charge

I do not recognize this charge

1 year, 3 months ago via BillGuard
You marked this as helpful
Reply...
Ronnie requested a resolution for this charge

I have a recurring charge on my American Express Credit Card that I have not authorized...AEPC Member Services has been charging my bill for months. On my statement it is listed as doing business as T+L Family Club.. I have no idea what or who this is!...I called several weeks ago due to charges that I didn't authorize and told them to cancel them all and in the future to contact me verbally before adding anything else to my account.

1 year, 3 months ago via BillGuard
You marked this as helpful
Reply...
Tami requested a resolution for this charge

I did not authorize this membership. Please refund, cancel and discontinue any future payments.

1 year, 3 months ago via BillGuard
You marked this as helpful
Reply...
Joe requested a resolution for this charge

Did not agree to this - whatever it is!

1 year, 3 months ago via BillGuard
You marked this as helpful
Reply...
Angela requested a resolution for this charge

I did not authorize this membership.

1 year, 4 months ago via BillGuard
You marked this as helpful
Reply...
A BillGuard user is Unsure about this charge
1 year, 4 months ago via BillGuard

Conley requested a resolution for this charge

I was doing my year-end accounting and discovered THREE charges from AEPC Member Services which I did not authorize, and did not want. Unfortunately, they were made in March and April of this year, and I just found them this week...
3/20/12 - AEPC T&L Elite Traveler $107.70
4/17/12 - AEPC F&W Connoisseur Club $86.15
4/20/12 - AEPC Exec Privilege Club $107.70

1 year, 5 months ago via BillGuard
You marked this as helpful
Reply...
ARLY E. requested a resolution for this charge

THAT IS A CHARGE FOR T+L GOLF PLAYERS CL

1 year, 5 months ago via BillGuard
You marked this as helpful
Reply...
elena requested a resolution for this charge

I don't have any evidence as of me suscribing to this purchase. I will contact them as well to cancel !!!! please help!!

1 year, 5 months ago via BillGuard
You marked this as helpful
Reply...
Alleylane5 Flagged this charge

Automatically renewed a membership I never signed up for. You just have to call and cancel

1 year, 6 months ago via BillGuard
1 person found this helpful
You marked this as helpful
Reply...